FAQ

You can submit your own FAQ Info by filling in the FAQ form Below.  One of our Gurus will be happy to add it to our FAQ’s.

Your Name

Your Email (required)

Subject

Your FAQ Question

Captcha Image
captcha

Enter Info From The Captcha Image Above

  • 2Checkout.com
  • AccessPoint
  • Authorize.net
  • Bank of America
  • BeanStream
  • Blue Fin 3.0
  • BluePay
  • Bluepay
  • Cybercash
  • CyberSource
  • DPI Merchant Services
  • ECHO Processing
  • EFT Secure
  • eProcessing Network
  • FirePay
  • goEmerchant
  • GOrealtime.com
  • GrayPay Inc.
  • Ibill
  • ICS
  • Innovative Gateway
  • Intellipay
  • IONGate
  • Itransact
  • Linkpoint
  • Lynk Stystems
  • Moneris
  • Nauticom
  • Net1PaymentSystems
  • Network Merchants API
  • Nobel Pay
  • Novapointe
  • Online Commerce Corporation
  • Optimal Payments
  • Paradata
  • Paycom
  • Payflow Link (PayPal Owned)
  • PayPal Payflow Pro
  • Payfuse
  • Pay Junction
  • PaylinX
  • Paymentech
  • Paymentech64
  • Paymentprocessor
  • Payment Resources
  • PayPal Direct Payment (Websites Payment Pro and Express Checkout)
  • PayPal Standard
  • PayPal Business
  • PayReady
  • PayTrace
  • Plug N Pay
  • PSI Gate
  • PSI Gate XML
  • Quantim Gateway
  • QuickCommerce
  • RBS Link
  • Right Connect
  • Sage
  • SecPay
  • Secure Pay
  • Signio Payflow Pro
  • Skipjack IC
  • TakePayment.com
  • Terra Payments
  • The Processing Network
  • Total Pay
  • USA EPay
  • USA Merchant
  • uSight Gateway
  • Verisign Payflow Pro
  • AccessPoint
  • Bank of America
  • Cybercash
  • DPI Merchant Services
  • ECHO, Inc.
  • eConnect
  • iBill
  • Innovative Gateway
  • Intellipay
  • Iongate
  • Itransact
  • NobelPay
  • PayJunction
  • PaymentProcessor.net
  • PayPal
  • PayReady
  • PSI Gate
  • QDebit
  • Rich Solutions
  • SecPay
  • Securepay
  • Surepay
  • The Processing Network
  • TotalPay
  • USA ePay
  • Verisign Payflow Link
  • ViaKlix
  • Virtual Merchant
  • Virtual Money
  • ZipZap

If you are using a payment gateway system that is not on this page we can still integrate with your system without a problem. When you signup note in the comments that your gateway is not on the compatible page and we will get our developers to work making it compatible. We want to take care of everyone!

Yes.  We have clients from all around the world that use the shopping cart.  In the HTML form wizard you can setup specific currencies and in the admin you can charge shipping in a variety of ways and charge sales tax by Country, County, State/Province and Postal Code.

Yes.  We have clients from all around the world that use the shopping cart.  In the HTML form wizard you can setup specific currencies and in the admin you can charge shipping in a variety of ways and charge sales tax by Country, County, State/Province and Postal Code.

Yes.  The shopping cart has an Instant Downloadable Product Engine that when the downloadable product is ordered it can be setup to either send the file attached to the email or send a confirmation email with an encrypted link to download the file.  Then that link is good for 24 hours after first access.  After that the link is no longer valid.

 

Yes.  You can export orders in a CSV format for import into whatever DB Program you like.

Yes.  The shopping cart collects all of the order info, adds shipping and sales tax and totals everything then collects the credit card info and sends it to a payment gateway, PayPal, Google Checkout or whoever you want to be able to accept payments through.  Our cart can run multiple payment processors like credit cards through authorize.net with PayPal and Google Checkout all at the same time.  We say give your customer every way to pay that you can.  You’ll just increase sales!

Yes.  We have a strong discount engine that will allow you to setup discounts based on a code or amount of purchase or certain products or a variety of other ways.  Again just ask and we will help you set this up on your cart.

In the video below we demonstrate how to program simple discount codes into the shopping cart so you can offer discounts and specials to your customers.

Yes.  The Shopping Cart has a nice gift certificate system.

Here is a video tutorial on adding Gift Certificates to your website and administering them in the shopping cart.

All information pertaining to credit card payment is stripped from all e-mail before being sent out.

No. The customer is also sent an e-mail confirmation of their order.

When an order is placed on your shopping cart you will receive an email notification of the order and details of the specific order.

Yes. Each product has a unique part number. Many other carts require you to assign a single part number to an item, with variations on the colors or sizes. Our system allows you to assign a unique part number to each item, even if it is part of a choice, such as Wooden Tees Red, Orange, or Green.  This makes it so that you can keep inventory of each item individually.  This needs to be setup in the cart admin.  If you need assistance all you need to do is ask!

The taxes are charged according to the shipping State, Country or County. If you charge taxes for the state of California, and the customer is shipping the item to California, then taxes will be charged.

Yes. Because taxes are calculated on a state by state basis, you can specify taxes for each state in which you are required to charge it.

Yes, tax can be calculated on a state, country or county basis. By default no tax is charged on an order. You must specify which states are taxable, and the percentage. This must be setup on the server, so if you are planning on charging sales taxes, please let us know and we can help you out with that.  You can also program this in yourself in the admin.

Yes. You can add the cost of shipping on a per item basis, or you can eliminate it altogether for items that do not require it, such as downloadables.

Yes. You can program this into your shopping cart admin or just let us know the price ranges and we can do it for you.

Yes. The shopping cart runs on standard HTML forms, with parameters passed back to our servers. To make integration even easier, you can obtain an HTML Form Wizard in the Merchant Tools area, this wizard will write all the necessary code for you, which you can then paste into your own pages. The CGI Directory is on our servers, so you will not need cgi permissions from your webhost.  We have our secure servers in a secure underground facility making it so you have no worries about SSL or security on your server or even PCI and DSS compliance from the credit card processors.  We handle all of that for you so you can concentrate on selling your stuff.

 

No. You can sell an unlimited number of products and or services with our shopping cart.   Beat that!  Most shopping cart providers limit the number of items you can sell.

 

No. The shopping cart is hosted on our secure servers in an underground facility with video surveillance and guards.  All processing is done from this location. You will only need to pass the form fields to our shopping cart servers from your pages which is a simple process that we show you how to do.

 

Yes. Framesets are supported. To make working with framed websites easy we have included support in the Shopping Cart HTML Form Wizard for this.

Yes. By passing a parameter in your forms, you can determine which page this text or button should direct them to. For example you can direct a customer to any page on your site.

Yes and No. The shopping cart cart runs on standard HTML form tags, so some knowledge regarding forms and their programming requirements is assumed. If programming is new to you, or you are uncomfortable with the idea of programming it yourself, you might want to consider purchasing one of our Web Design packages that includes all you need, including cart service and programming.

Yes. Shipping charges are calculated and added to the final total order.

Yes. your customers can choose various shipping methods and costs such as Overnight, or Ground. The costs will be calculated accordingly.

Yes. You can either enter that into the shipping section in your secure shopping cart admin or just let us know what rates to charge and we will add them to your Shopping Cart Shipping setup.

Yes. If you specify in the which carrier will be doing your International shipping. If you are using a standard carrier, with no markup on shipping we may already have the shipping tables available. If you are not using a standard carrier, or wish to markup the shipping, please e-mail us for more information on how to do this.