Automation that keeps working after the customer leaves your store.
Welcome automation, lead capture, browse follow-up, cart recovery, post-purchase, review requests, segmentation, win-back, VIP workflows, and CRM sync — all running automatically.
The system that runs itself
eCommerce automation connects every stage of the customer journey into workflows that run automatically: welcome new subscribers, capture leads, follow up on browsed products, recover abandoned carts, automate post-purchase communication, request reviews, segment customers, win back lapsed buyers, and reward VIPs.
Customer service routing, internal notifications, and CRM synchronization where appropriate keep everything connected. Analytics triggers fire based on shopper behavior. The result: a marketing system that keeps working after the customer leaves your store. This ties together Abandoned Cart Recovery, eCommerce Email & SMS, and Customer Retention.
- Welcome automation
- Lead capture
- Browse follow-up
- Cart recovery
- Post-purchase automation
- Review requests
- Customer segmentation
- Win-back campaigns
- VIP workflows
- Customer service routing
- Internal notifications
- CRM synchronization
Welcome & Capture
- • New subscribers
- • Lead capture
Browse & Cart
- • Browse follow-up
- • Cart recovery
Post-Purchase
- • Education
- • Reviews
Segment & Win-Back
- • Segmentation
- • Win-back
VIP & Sync
- • VIP workflows
- • CRM sync
Manual follow-up doesn't scale
As an eCommerce store grows, the volume of follow-up — welcome emails, cart recovery, post-purchase, reviews, win-back — becomes impossible to handle manually. Things get missed, timing slips, and opportunities disappear.
And without automation, every customer gets the same generic treatment regardless of their behavior or value. There's no segmentation, no lifecycle triggers, no system that runs while you sleep.
Automation that connects the whole journey
We build automation workflows that connect every stage of the eCommerce customer journey: welcome, lead capture, browse follow-up, cart recovery, post-purchase, review requests, segmentation, win-back, and VIP workflows.
Customer service routing and internal notifications keep your team in the loop. CRM synchronization where appropriate keeps everything connected. Triggers fire based on real shopper behavior — so the right action happens at the right time, automatically.
What you get.
Always Running
Automation works 24/7, even when you're not watching.
Lifecycle Triggers
Actions fire based on shopper behavior, not guesses.
Segmented
Different workflows for different customer segments.
Connected
Syncs with CRM, email, SMS, and analytics.
The automation map
Welcome & Capture
New subscribers and leads enter automated workflows.
Browse & Cart
Browse follow-up and cart recovery re-engage shoppers.
Post-Purchase
Education, reviews, and follow-up after the first sale.
Segment & Win-Back
Segmentation and win-back campaigns target the right customers.
VIP & Sync
VIP workflows, CRM sync, and analytics keep it all connected.
Real-world example
Scenario
A growing DTC brand tried to handle all follow-up manually and couldn't keep up — welcome emails were late, carts went unrecovered, and past customers were forgotten.
Outcome
An automation system connected welcome, cart recovery, post-purchase, reviews, and win-back into workflows that ran automatically. What was manual chaos became a system that worked 24/7 — synced to the CRM and triggered by real behavior.
Is this right for you?
eCommerce brands that can't keep up with manual follow-up
Stores with no lifecycle automation
Businesses that treat every customer the same
Companies that want a system that runs 24/7
Why work with us.
Connects the whole eCommerce customer journey
Behavior-based triggers, not guesses
Segmented workflows for different customers
Syncs with CRM, email, SMS, and analytics
This works even better with...
Questions about eCommerce Automation
What can be automated?
Welcome sequences, lead capture, browse follow-up, cart recovery, post-purchase communication, review requests, customer segmentation, win-back campaigns, VIP workflows, customer service routing, internal notifications, and CRM synchronization where appropriate.
Do I need to set up all the automation at once?
No. We can start with the highest-impact workflows — typically cart recovery and post-purchase — and build out the full automation map over time as it makes sense for your store.
Does automation sync with my CRM?
Where appropriate and technically supported, yes. CRM synchronization keeps customer data, segments, and purchase history connected across your systems.
Will automation feel impersonal?
No. Well-built automation is actually more personal than manual follow-up — because it's segmented and triggered by real behavior, each customer gets the right message at the right time.
Can automation handle customer service?
Automation can route customer service inquiries to the right person and handle common questions, but complex issues still need a human. We build routing and notifications to support your team, not replace them.
How do I know the automation is working?
Analytics triggers and reporting show you exactly what each workflow is doing — emails sent, carts recovered, reviews generated, customers reactivated — so you can see the impact.
Ready for ecommerce automation?
Based in St. George, Utah — helping local businesses across the U.S. and Canada attract, respond, book and grow.